Course ID 17SA46
Programme
  • Tourism and Hospitality
ESPB 6
Number of classes 3+2
Semester 6
Status Core
The main objective of the course is to introduce students to the basics of human resources management in market-oriented tourism companies as well as training students for acquiring and improving knowledge in the field of planning, organising, managing, controlling and improving business processes related to human resources in tourism and hospitality business. Students, through linking theory and practice, need to identify and accept the essence of the importance of human resource management, and their strategic aspect, all in conjunction with their previously acquired knowledge in other courses related to management.
The main objective of the course is to introduce students to the basics of human resources management in market-oriented tourism companies as well as training students for acquiring and improving knowledge in the field of planning, organising, managing, controlling and improving business processes related to human resources in tourism and hospitality business. Students, through linking theory and practice, need to identify and accept the essence of the importance of human resource management, and their strategic aspect, all in conjunction with their previously acquired knowledge in other courses related to management.
Theoretical training
• The notion of human resources management and its role in managing the organization in conditions of rapid change.
• Aims and contemporary trends in human resources management in tourism and hospitality.
• Significance, models and ethical issues in human resources management.
• Strategic human resource management.
• Factors of performance and commitment to the organization.
• Technological innovation and creativity.
• Planning and recruiting human resources.
• Selection, socialization, training and education of employees.
• Organizational changes.
• Career employee and work motivation theory.
• Managing employee performance and reward.
• Organizational culture and communication.

Practical training
• Seminar papers.
Živković, R. (2014). Ponašanje i zaštita potrošača u turizmu. Beograd: Singidunum.

Čerović, S. (2013). Upravljanje ljudskim resursima u hotelijerstvu. Beograd: Singidunum.

Bogićević-Milikić, B. (2015). Menadžment ljudskih resursa. Beograd: Centar za izdavačku delatnost Ekonomskog fakulteta u Beogradu.

Pržulj, Ž. (2011). Menadžment ljudskih resursa. Sremska Kamenica: Fakultet poslovne ekonomije.

Noe, R., Hollenbek, DŽ., & Gerhart, B. (2006). Menadžment ljudskih potencijala. Zagreb: MATE.
Practice classes follow the programme taught in lectures. They are conducted through seminar paper, active participation of students in discussions on selected topics and analyses of case studies, through group work and in the form of workshops.
Assessment (maximum number of points – 100)
Exam Requirements 55 points Final exam 45 points
Attendance 5 Written exam 45
Ongoing assessment 30 Oral exam
Class participation 10
Case  study 10

 

Array

Practice classes